Wednesday, October 1, 2014

"Excellent Staff" -- TripAdvisor Contributor

Foreign guests survey their surroundings right after Typhoon Glenda lashed Tagaytay
 on July 16.  Photo courtesy of Doris Cuaresma
Photo taken during the last week of September shows building with damaged roof in top photo
 now almost completely repaired.  

Tagaytay Retreat and Training Center staff earned a heartwarming review from a TripAdvisor contributor who describes herself as having traveled to 107 cities and 17 countries. In a review posted in September, williamsld83 of Lubbock, Texas wrote:

"I arrived at the CCT Retreat & Training Center for the Global Young People's Convocation and Legislative Assembly (GYPC-LA) event on July 16, 2014. We arrived during Typhoon Glenda. We did not get to stay in our rooms or finish our event at this facility, because it was damaged so badly during the storm."

"The staff made sure we were safe, had food and water, and were as comfortable as could be expected considering the storm raging around us. They took care of us instead of taking care of their own families and repairing their homes. The hospitality we received at this retreat center was beyond anything I have ever experienced. If the staff members are this good during a typhoon, I can only imagine what fantastic service they would provide during a normal stay.I would highly recommend this location and hope they can repair all the damage quickly."

About 400 international guests attending the GYPC-LA event had to be gathered in the retreat center's main function hall when Typhoon Glenda began battering Tagaytay city during the early morning hours of July 16. They waited out the storm praying, singing and worshipping the Lord and were moved to a resort in Kawit, Cavite later that day.
Glenda ripped roofs off of dormitory buildings and broke glass wall paneling in the dining hall, requiring the retreat center's temporary closure. It re-opened on August 15, a month after the storm hit.

TRTC General Manager said Doris Cuaresma said, "I am so blessed to have worked with wonderful people like the GYPC-LA staff. I was teary-eyed after reading the guest's comments. God is to be praised!"

For stories from other participants in the convocation, please click on the following links:

TripAdvisor claims to be the world's largest travel website.  Its contributors review hotels, restaurants, and tourist destinations.